Bracknell Privacy

1. Information Bracknell Collects

Bracknell collects and processes several types of personal information, including:

2. How Bracknell Uses Your Information

Bracknell Borough Council uses your personal information for the following purposes:

• Service Delivery (Bracknell Contract Performance):
  • Processing and managing vehicle rental bookings and agreements for Bracknell. Verifying your identity and confirming you meet our rental criteria. Coordinating vehicle collection and return procedures. Processing payments and handling deposits and other charges.
• Bracknell Customer Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and key rental details for Bracknell. Responding to your inquiries and delivering customer support for Bracknell. Notifying you of changes to Bracknell's services or policies.
• Bracknell Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates from Bracknell where you have given consent or where Bracknell has a legitimate interest. You can opt out at any time.
• Bracknell Service Improvement (Legitimate Interest):
  • Analyzing website usage to improve user experience and functionality for Bracknell residents and visitors. Conducting research to improve our vehicle fleet and services in Bracknell.
• Legal Compliance (Bracknell Requirement):
  • Complying with legal, regulatory, and tax requirements applicable to Bracknell. Preventing fraud and protecting the security of Bracknell services. Resolving disputes and enforcing Bracknell's terms and conditions.

3. Information Disclosure

Bracknell may share your personal information with:

• Bracknell Providers: Third-party companies that assist Bracknell in delivering its services, such as payment processors, IT support providers, and facilities maintenance contractors. These providers are contractually obligated to protect your data.

Bracknell does not sell your personal information to third parties for marketing purposes.

4. Bracknell Security

Bracknell implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, secure servers, and regular security assessments. No internet transmission or electronic storage is completely secure.

5. Bracknell Data Retention

Bracknell retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, including meeting legal, accounting, or reporting requirements. Retention periods differ by the category of information and the context in which it is processed.

6. Your Rights in Bracknell

Under UK data protection law, Bracknell residents have the following rights:

• Right to Access: Request a copy of the personal information Bracknell holds about you.

To exercise these rights, please contact Bracknell using the details below.

7. Cookies and Tracking — Bracknell

Bracknell's website uses cookies and similar technologies to improve your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings.

8. Bracknell Policy Updates

Bracknell may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. Bracknell encourages you to review this policy regularly.

9. Contact Bracknell

For questions about this Privacy Policy or Bracknell's data practices, please contact us: